About the product
Date of repair
Ref. number
47
Repairer
Bob and Volker
Brand
Dainolite
Kind of product
Lamp / Lighting
About the repair
Model, type number and/or serial number
DLHA102-BK
Defect found
Customer needed instructions on how to align the arm pieces and what piece was missing (one of the screws holding the arm in place). She temporary fixed it with paper clips, but Bob found a replacement parts website (http://www.ultralighting.ca/brand-dainolite/halogen-desk-lamp/sku-V865-dlha102-bk). We used the photo from the seller to show customer how to align the arms and counter weight.
Problem description + probable cause
Mechanical issue with the arm. One pin was missing and it untangled.
Has the product been repaired?
Half and/or advice given
What did you do, what advice did you give?
To get a splint, or the correct replacement part to hold the upper arm in place. Part was lost.
Reparability of product (1 = difficult, 10 = easy)
1
Did you use repair information?
Yes
Where did this information come from?
From the manufacturer
Source repair information (url website)
https://shop.primalighting.ca/brand-dainolite/halogen-desk-lamp/sku-V282-dlha102-bk
Do you have any suggestions for other repairers of this (or similar) product?
Our repair was purely mechanical. Not very hard when you see how it should sit together.
Category