About the product
Reparaturdatum
Ref. nummer
47
Reparateur
Bob and Volker
Marke
Dainolite
Art Produkt
Lampe / Beleuchtung
About the repair
Modell, Typnummer und/oder Seriennummer
DLHA102-BK
Gefundener Defekt
Customer needed instructions on how to align the arm pieces and what piece was missing (one of the screws holding the arm in place). She temporary fixed it with paper clips, but Bob found a replacement parts website (http://www.ultralighting.ca/brand-dainolite/halogen-desk-lamp/sku-V865-dlha102-bk). We used the photo from the seller to show customer how to align the arms and counter weight.
Beschreibung des Problems + vermutliche Ursache
Mechanical issue with the arm. One pin was missing and it untangled.
Wurde das Produkt repariert?
Halb und/oder Ratschlag erteilt
Was hast Du gemacht, welchen Rat hast Du erteilt?
To get a splint, or the correct replacement part to hold the upper arm in place. Part was lost.
Reparierbarkeit Produkt (1 = schwierig, 10 = einfach)
1
Hast Du Reparatur-Information verwendet?
Ja
Woher stammt diese Information?
Vom Hersteller
Quelle Reparatur-Information (URL Webseite)
https://shop.primalighting.ca/brand-dainolite/halogen-desk-lamp/sku-V282-dlha102-bk
Hast Du einen Tipp für andere Reparateure dieses (oder eines vergleichbaren) Produkts?
Our repair was purely mechanical. Not very hard when you see how it should sit together.
Kategorie