About the product
Reparatiedatum
Ref. nummer
23
Reparateur
David Preston
Merk
Dyson
Soort product
Stofzuiger
About the repair
Productiejaar (schatting)
2016
Model, typenummer en/of serienummer
DC35
Gevonden defect
David taking it home to try to fix it. David will email customer.
Have cleared filter, going to take apart at home. Customer agreed, then decide further action.
David cleaned hoover, reset charging system, cleaned contacts etc,.
Reported problem partly due to use of MAX mode, which draws more battery current and causes system to stop after a few seconds (by design once battery has deteriorated.
Cleaner functions all now working except Max mode. Cleaner now functional and usable, but limited battery capacity (a minute or so in normal mode).
Recommended battery change needed for full perfomance on this old cleaner.
Have cleared filter, going to take apart at home. Customer agreed, then decide further action.
David cleaned hoover, reset charging system, cleaned contacts etc,.
Reported problem partly due to use of MAX mode, which draws more battery current and causes system to stop after a few seconds (by design once battery has deteriorated.
Cleaner functions all now working except Max mode. Cleaner now functional and usable, but limited battery capacity (a minute or so in normal mode).
Recommended battery change needed for full perfomance on this old cleaner.
Omschrijving probleem + vermoedelijke oorzaak
Keeps stopping even though fully charged.
Is het product gerepareerd?
Ja
Wat heb je gedaan om het te repareren?
Throughough dissassemble and clean, cleaned filter, reset battery charging system. Cleaner now operational.
Recommended to client a battery upgrade for full performance.
Recommended to client a battery upgrade for full performance.
Repareerbaarheid product (1 = moeilijk, 10 = makkelijk)
5
Heb je reparatie-informatie gebruikt?
Ja
Waar komt deze informatie vandaan?
Van collega-reparateurs
Bron reparatie-informatie (url website)
IFIX and youtube were key, as well as some Dyson info
Heb je een tip voor andere reparateurs van dit (of vergelijkbaar) product?
Dyson tech seems very effective, but requires thorough maintenance and cleaning of all components and filters.
Watch out for systems that have been used extensively in MAX mode as the battery system will deterioriate more rapidly in this envirorment - and charging system will be affected.
IFIX guides have info to reset charging system to help recover from this.
Ultimately older equipment with overworked battery will benefit from a battery upgrade.
Watch out for systems that have been used extensively in MAX mode as the battery system will deterioriate more rapidly in this envirorment - and charging system will be affected.
IFIX guides have info to reset charging system to help recover from this.
Ultimately older equipment with overworked battery will benefit from a battery upgrade.
Categorie
Waarom is de reparatie niet gelukt?