About the product
Reparaturdatum
Ref. nummer
23
Reparateur
David Preston
Marke
Dyson
Art Produkt
Staubsauger
About the repair
Herstellungsjahr (geschätzt)
2016
Modell, Typnummer und/oder Seriennummer
DC35
Gefundener Defekt
David taking it home to try to fix it. David will email customer.
Have cleared filter, going to take apart at home. Customer agreed, then decide further action.
David cleaned hoover, reset charging system, cleaned contacts etc,.
Reported problem partly due to use of MAX mode, which draws more battery current and causes system to stop after a few seconds (by design once battery has deteriorated.
Cleaner functions all now working except Max mode. Cleaner now functional and usable, but limited battery capacity (a minute or so in normal mode).
Recommended battery change needed for full perfomance on this old cleaner.
Have cleared filter, going to take apart at home. Customer agreed, then decide further action.
David cleaned hoover, reset charging system, cleaned contacts etc,.
Reported problem partly due to use of MAX mode, which draws more battery current and causes system to stop after a few seconds (by design once battery has deteriorated.
Cleaner functions all now working except Max mode. Cleaner now functional and usable, but limited battery capacity (a minute or so in normal mode).
Recommended battery change needed for full perfomance on this old cleaner.
Beschreibung des Problems + vermutliche Ursache
Keeps stopping even though fully charged.
Wurde das Produkt repariert?
Ja
Was hast Du unternommen, um es zu reparieren?
Throughough dissassemble and clean, cleaned filter, reset battery charging system. Cleaner now operational.
Recommended to client a battery upgrade for full performance.
Recommended to client a battery upgrade for full performance.
Reparierbarkeit Produkt (1 = schwierig, 10 = einfach)
5
Hast Du Reparatur-Information verwendet?
Ja
Woher stammt diese Information?
Von Reparateur-Kollegen
Quelle Reparatur-Information (URL Webseite)
IFIX and youtube were key, as well as some Dyson info
Hast Du einen Tipp für andere Reparateure dieses (oder eines vergleichbaren) Produkts?
Dyson tech seems very effective, but requires thorough maintenance and cleaning of all components and filters.
Watch out for systems that have been used extensively in MAX mode as the battery system will deterioriate more rapidly in this envirorment - and charging system will be affected.
IFIX guides have info to reset charging system to help recover from this.
Ultimately older equipment with overworked battery will benefit from a battery upgrade.
Watch out for systems that have been used extensively in MAX mode as the battery system will deterioriate more rapidly in this envirorment - and charging system will be affected.
IFIX guides have info to reset charging system to help recover from this.
Ultimately older equipment with overworked battery will benefit from a battery upgrade.
Kategorie
Warum gelang die Reparatur nicht?