About the product
Date de réparation
Numéro de réf.
23
Reparateur
David Preston
Marque
Dyson
Type de produit
Aspirateur
About the repair
Année de fabrication (estimée)
2016
Modèle, numéro de type et/ou numéro de série
DC35
Defect trouvé
David taking it home to try to fix it. David will email customer.
Have cleared filter, going to take apart at home. Customer agreed, then decide further action.
David cleaned hoover, reset charging system, cleaned contacts etc,.
Reported problem partly due to use of MAX mode, which draws more battery current and causes system to stop after a few seconds (by design once battery has deteriorated.
Cleaner functions all now working except Max mode. Cleaner now functional and usable, but limited battery capacity (a minute or so in normal mode).
Recommended battery change needed for full perfomance on this old cleaner.
Have cleared filter, going to take apart at home. Customer agreed, then decide further action.
David cleaned hoover, reset charging system, cleaned contacts etc,.
Reported problem partly due to use of MAX mode, which draws more battery current and causes system to stop after a few seconds (by design once battery has deteriorated.
Cleaner functions all now working except Max mode. Cleaner now functional and usable, but limited battery capacity (a minute or so in normal mode).
Recommended battery change needed for full perfomance on this old cleaner.
Description du problème + cause probable
Keeps stopping even though fully charged.
Le produit a-t-il été réparé ?
Oui
Qu'est-ce que vous avez fait pour le réparer ?
Throughough dissassemble and clean, cleaned filter, reset battery charging system. Cleaner now operational.
Recommended to client a battery upgrade for full performance.
Recommended to client a battery upgrade for full performance.
Réparabilité du produit: (1 = difficile, 10 = facile)
5
Avez-vous utilisé des informations de réparation ?
Oui
D’où viennent ces informations ?
De collègues réparateurs
Source des informations de réparation (url site web)
IFIX and youtube were key, as well as some Dyson info
Avez-vous un conseil pour d'autres réparateurs sur la réparation de ce produit (ou similaire) ?
Dyson tech seems very effective, but requires thorough maintenance and cleaning of all components and filters.
Watch out for systems that have been used extensively in MAX mode as the battery system will deterioriate more rapidly in this envirorment - and charging system will be affected.
IFIX guides have info to reset charging system to help recover from this.
Ultimately older equipment with overworked battery will benefit from a battery upgrade.
Watch out for systems that have been used extensively in MAX mode as the battery system will deterioriate more rapidly in this envirorment - and charging system will be affected.
IFIX guides have info to reset charging system to help recover from this.
Ultimately older equipment with overworked battery will benefit from a battery upgrade.
Catégorie
Pourquoi n'avez-vous pas pu le réparer?