About the product
Reparatiedatum
Ref. nummer
30
Reparateur
Weston S
Merk
Samsung
Soort product
Tablet
About the repair
Gevonden defect
Contacts and other apps had accidentally been moved off of the home screen
Omschrijving probleem + vermoedelijke oorzaak
Lost contacts
Is het product gerepareerd?
Half en/of advies gegeven
Wat heb je gedaan, welk advies heb je gegeven?
We were able to get some of the apps back where the user expected them to be; however, they didn't know some of the credentials needed to log into some of them. Also, we were unable to find the setting that locks the home screen from accidental edits, so it may happen again in the near future
Heb je reparatie-informatie gebruikt?
Nee, niet gezocht
Categorie