About the product
Date de réparation
Numéro de réf.
30
Reparateur
Weston S
Marque
Samsung
Type de produit
Ordinateur tablette
About the repair
Defect trouvé
Contacts and other apps had accidentally been moved off of the home screen
Description du problème + cause probable
Lost contacts
Le produit a-t-il été réparé ?
En partie et/ou donné un conseil
Qu-est-ce que vous avez fait/quel conseil avez-vous donné ?
We were able to get some of the apps back where the user expected them to be; however, they didn't know some of the credentials needed to log into some of them. Also, we were unable to find the setting that locks the home screen from accidental edits, so it may happen again in the near future
Avez-vous utilisé des informations de réparation ?
Non, pas cherché
Catégorie