About the product
Reparaturdatum
Ref. nummer
30
Reparateur
Weston S
Marke
Samsung
Art Produkt
Tablet-PC
About the repair
Gefundener Defekt
Contacts and other apps had accidentally been moved off of the home screen
Beschreibung des Problems + vermutliche Ursache
Lost contacts
Wurde das Produkt repariert?
Halb und/oder Ratschlag erteilt
Was hast Du gemacht, welchen Rat hast Du erteilt?
We were able to get some of the apps back where the user expected them to be; however, they didn't know some of the credentials needed to log into some of them. Also, we were unable to find the setting that locks the home screen from accidental edits, so it may happen again in the near future
Hast Du Reparatur-Information verwendet?
Nein, nicht gesucht
Kategorie