About the product
Reparaturdatum
Ref. nummer
26
Reparateur
Simon Gibbon
Marke
HP
Art Produkt
Drucker / Scanner
About the repair
Herstellungsjahr (geschätzt)
2010
Modell, Typnummer und/oder Seriennummer
officejet pro 8600
Gefundener Defekt
Printer reports paper jam when no paper jam exists - printer reset, duplex unit removed and blown clean, internals of printer blown clean to ensure no small pieces of paper were present, printer still refused to function due to paper jam. Searched on web possible fault found, would require complete disassembly of printer to replace a small spring submerged in ink waste tank which can corrode after time.
Beschreibung des Problems + vermutliche Ursache
Ghost paper jam
Wurde das Produkt repariert?
Nein
Reparierbarkeit Produkt (1 = schwierig, 10 = einfach)
2
Hast Du Reparatur-Information verwendet?
Ja
Woher stammt diese Information?
Von Reparateur-Kollegen
Quelle Reparatur-Information (URL Webseite)
youtube.com / hp.com unhelpful
Hast Du einen Tipp für andere Reparateure dieses (oder eines vergleichbaren) Produkts?
Don't waste too much time, as a lot of faults with HP printers are due to manufacturer's enthusiasm to ensure that only HP inks are used, in this case looks like incorrect reporting of fault leading to wasted time trying to fix a fault which doesn't actually exist, but the printer is still unable to function.
Kategorie
Warum gelang die Reparatur nicht?