About the product
Reparaturdatum
Ref. nummer
15
Reparateur
Matt
Marke
HP
Art Produkt
Laptop
About the repair
Herstellungsjahr (geschätzt)
2010
Modell, Typnummer und/oder Seriennummer
Elitebook 8400p
Gefundener Defekt
Boot partition was on a part of the hard drive that was failing, causing a failure to boot to Windows. The lower left track pad button seemed to be broken.
Beschreibung des Problems + vermutliche Ursache
Would not boot to Windows. Lower left track pad button did not work.
Wurde das Produkt repariert?
Halb und/oder Ratschlag erteilt
Was hast Du gemacht, welchen Rat hast Du erteilt?
Attempted to repair Windows using internal troubleshooting tools and a repair installation on USB but these failed. I offered to install Ubuntu and warned client that this would erase the information on the hard drive but make it usable and they agreed. Ubuntu was installed and customized for the client. I was not able to repair the broken lower left track pad button, but showed client a couple of workarounds.
Reparierbarkeit Produkt (1 = schwierig, 10 = einfach)
4
Hast Du Reparatur-Information verwendet?
Nein, nicht gesucht
Hast Du einen Tipp für andere Reparateure dieses (oder eines vergleichbaren) Produkts?
None
Kategorie