About the product
Date of repair
Ref. number
70
Repairer
Customer siad there was a burning smell so they stopped using it and bought a replacement. He was going to take it down the tip but heard about the Repair Cafe.
Brand
Vax
Kind of product
Vacuum cleaner
About the repair
(Estimated) Year of production
2018
Model, type number and/or serial number
Air Lift Steerable PET
Defect found
I opened the unit and fired up the motor to see what was going on. There were a lot of sparks and smoke coming from the brushes. There is plenty of life left in the bushes and the armature seemed fine. So I suspect the coil may be shorting near the bushes. The cusmoter was happy that we both agreed that the motor was beyond economical repair. We found a replacement motor online, customer is happy to get a replacement motor and install himself and use it as a garage/spare vacuum cleaner. I advised to bring it back to us if he has issues with installing the new motor. I am closing the repair for now. We can reopen if the customer comes back in.
Problem description + probable cause
Smoke coming from motor
Has the product been repaired?
Half and/or advice given
What did you do, what advice did you give?
The cusmoter was happy that we both agreed that the motor was beyond economical repair. We found a replacement motor online, customer is happy to get a replacement motor and install himself and use it as a garage/spare vacuum cleaner. I advised to bring it back to us if he has issues with installing the new motor. I am closing the repair for now. We can reopen if the customer comes back in.
Reparability of product (1 = difficult, 10 = easy)
10
Did you use repair information?
No, didn't look for it
Do you have any suggestions for other repairers of this (or similar) product?
I would have liked to have the time to properly look for the precise cause of the issue but it was 1:05 pm :-(
Category