About the product
Date of repair
Ref. number
4
Repairer
Kate
Brand
Asos
Kind of product
Computer
About the repair
Model, type number and/or serial number
Chromebook
Defect found
Possible virus
Problem description + probable cause
Ad came up on screen and couldn’t stop it
Has the product been repaired?
Half and/or advice given
What did you do, what advice did you give?
Advised installing an antivirus app. Check with son if he has multiuser license. If not, will help install it.
Reparability of product (1 = difficult, 10 = easy)
8
Did you use repair information?
No, didn't look for it
Category