About the product
Date of repair
Ref. number
1
Brand
HP
Kind of product
Computer
About the repair
(Estimated) Year of production
2016
Model, type number and/or serial number
W3D11EA#ABU
Defect found
Antivirus software packages conflicting
Problem description + probable cause
Won't successfully start up
Has the product been repaired?
Yes
What did you do to repair it?
Started in safe mode. Removed antivirus and reinstated MS antivirus
Reparability of product (1 = difficult, 10 = easy)
8
Did you use repair information?
Yes
Where did this information come from?
From the manufacturer
Source repair information (url website)
hp.com
Category