About the product
Date of repair
Ref. number
1
Repairer
Simon Gibbon
Brand
HP
Kind of product
Laptop
About the repair
(Estimated) Year of production
2020
Model, type number and/or serial number
15-bs0xx
Defect found
Laptop never left on long enough to complete updates/scans before being switched off
Problem description + probable cause
Running slow
Has the product been repaired?
Yes
What did you do to repair it?
Computer glacially slow as trying to do multiple updates, multiple virus checkers. Removed one virus checker, allowed all updates to complete and defragged disk. Not too much work, but elapsed time with computer running 96 hours.
Reparability of product (1 = difficult, 10 = easy)
4
Did you use repair information?
No, didn't look for it
Do you have any suggestions for other repairers of this (or similar) product?
Task manager is your friend.
Category