About the product
Date of repair
Ref. number
33
Repairer
Rob Hodgson
Brand
Vidal Sassoon
Kind of product
Hair straightener / Hot brush
About the repair
(Estimated) Year of production
2011
Model, type number and/or serial number
Vibe 445301395
Defect found
Cable failed at joint, due to design unable to safely fix
Problem description + probable cause
Loose wire
Has the product been repaired?
Half and/or advice given
What did you do, what advice did you give?
Moulded section perished, too dangerous to repair, needs new cable. Gave customer link to purchase new cable, but she is going to get a new device instead.
Reparability of product (1 = difficult, 10 = easy)
8
Did you use repair information?
No, didn't look for it
Category
Why could you not repair it?