About the product
Date of repair
Ref. number
1
Repairer
Brian Wing
Brand
Oster
Kind of product
Electric kettle / Electric jug
About the repair
Model, type number and/or serial number
5966
Defect found
Hard to tell remotely; likely cut-off switch corroded or bent?
Problem description + probable cause
intermittently cuts off before boiling happens
Has the product been repaired?
Half and/or advice given
What did you do, what advice did you give?
helps them open up the bottom of kettle and introduced owner to insides of their appliance. Also told them how to find spare parts and sent them a YouTube link on troubleshooting kettles.
Reparability of product (1 = difficult, 10 = easy)
7
Did you use repair information?
Yes
Where did this information come from?
From fellow repairers
Source repair information (url website)
https://www.youtube.com/watch?v=q5tnNVPqN10
Category