About the product
Date of repair
Ref. number
13
Repairer
Peter
Brand
Tesco
Kind of product
Shaver / Razor
About the repair
(Estimated) Year of production
2019
Model, type number and/or serial number
SH16
Defect found
Rubber cover holding the cutting unit has a hole in it and no longer retains a spring
Problem description + probable cause
Rubber cover has a spring protruding from it
Has the product been repaired?
Half and/or advice given
What did you do, what advice did you give?
Unable to repair torn rubber cover. Removed the spring and it seems to still work OK. Only real solution is a new cutting head. It should be within warranty but customer has lost the receipt and Tesco won't help.
Reparability of product (1 = difficult, 10 = easy)
8
Did you use repair information?
No, didn't look for it
Category