About the product
Date of repair
Ref. number
76
Repairer
Simon Gibbon
Brand
HP
Kind of product
Printer / scanner
About the repair
(Estimated) Year of production
2016
Model, type number and/or serial number
ENVY 5546
Defect found
Intermittent paper jam error, likely user didn't clean paper path well enough.
Problem description + probable cause
Printer won't print, saying paper jam, but no paper is jammed in it.
Has the product been repaired?
Yes
What did you do to repair it?
Followed printer instructions to check for jammed paper and in the process cleaned rollers.
Reparability of product (1 = difficult, 10 = easy)
9
Did you use repair information?
No, didn't look for it
Category