About the product
Date of repair
Ref. number
57
Repairer
Valentijn von Morgen
Brand
Unknown/n.a.
Kind of product
Walking cane / walking stick
About the repair
Defect found
User lacked knowledge of how stick was supposed to be assembled
Problem description + probable cause
Screw to be tightened at stick collapsed
Has the product been repaired?
Yes
What did you do to repair it?
Tightened up stick to show it was working correctly and then taught client how to tighten the clasp so that it locks the stick fully.
Reparability of product (1 = difficult, 10 = easy)
10
Did you use repair information?
No, didn't look for it
Category