About the product
Date of repair
Ref. number
231
Repairer
Chris Comben
Brand
HP
Kind of product
Laptop
About the repair
(Estimated) Year of production
2018
Model, type number and/or serial number
625
Defect found
Slow to start. Cannot be upgraded to Windows 11 as too old. Taken home to investigate.
Problem description + probable cause
Advice needed on whether to replace battery/ Windows.
Has the product been repaired?
Yes
What did you do to repair it?
Replaced battery and cleaned files
Reparability of product (1 = difficult, 10 = easy)
6
Did you use repair information?
No, didn't look for it
Category