About the product
Date of repair
Ref. number
23
Repairer
Simon Gibbon
Brand
Tefal
Kind of product
Iron
About the repair
Model, type number and/or serial number
SU4043GO-903017
Defect found
Cracked case - as carrying out PAT test electrical insulation / continuity were ok, but it became apparent that the case was cracked extensively, pulling back case showed that some wires appeared to have cuts in the insulation, at which owner explained the iron had been dropped several times. Unsafe to attempt repair as electrical or thermal safety could not be assured.
Problem description + probable cause
Packed up
Has the product been repaired?
No
Reparability of product (1 = difficult, 10 = easy)
1
Did you use repair information?
No, didn't look for it
Category
Why could you not repair it?