About the product
Reparaturdatum
Ref. nummer
5
Reparateur
Marla McFee
Marke
HP
Art Produkt
Drucker
About the repair
Herstellungsjahr (geschätzt)
2015
Modell, Typnummer und/oder Seriennummer
HP Officejet 6700 premium
Gefundener Defekt
Bottom paper tray feeder: glue holding plastic gear on feeder shaft had failed. Gear was spinning freely on the shaft and was no longer transfer power to the secondary roller/feeder shaft.
Top scanner feeder: rollers had some dust/gunk on them. Nothing too noticeable but cleaning them all resulted in the feeder working well again, so I can assume that was the problem.
Top scanner feeder: rollers had some dust/gunk on them. Nothing too noticeable but cleaning them all resulted in the feeder working well again, so I can assume that was the problem.
Beschreibung des Problems + vermutliche Ursache
Bottom paper tray feeder not working (not feeding any paper). Also top scanner feeder inconsistently feeding paper and/or jamming a lot.
Wurde das Produkt repariert?
Ja
Was hast Du unternommen, um es zu reparieren?
Bottom paper tray feeder: Super-glued the gear back onto the shaft. Could not test the feeder to verify the fix since the printer was out of ink (printer refused to do anything without ink), but customer will test at home. They were shown where the problem was and advised to try epoxying the gear back on if the superglue fails.
Top scanner feeder: cleaned all rollers with No Flash & a Q-tip.
Top scanner feeder: cleaned all rollers with No Flash & a Q-tip.
Reparierbarkeit Produkt (1 = schwierig, 10 = einfach)
6
Hast Du Reparatur-Information verwendet?
Ja
Woher stammt diese Information?
Vom Hersteller
Quelle Reparatur-Information (URL Webseite)
https://www.youtube.com/watch?v=Ix_d8HotTQc
Kategorie