About the product
Reparatiedatum
Ref. nummer
9
Reparateur
Colin
Merk
Bigzzia
Soort product
Loopband
About the repair
Productiejaar (schatting)
2022
Model, typenummer en/of serienummer
unknown
Gevonden defect
Motor jammed and not spinning freely. From the plastic shards present inside the motor casing, my asumption is that the cage has failed on one of the motor bearings, causing the bearing to fail and partially sieze.
Customer advised that-
1) Failure of a bearing may well have damaged other parts of the motor. We do not have the time or equipment in the RC to strip the motor to try to replace the bearings.
2) It is a specialised motor type (4200rpm 800V permanent magnet brushless, based partially on info on the label on the outside of the treadmill). With no motor manufacturer details on the motor itself, going back to the supplier of the treadmill (if possible) might be the only way to source a replacement motor.
3) Customer advised that if he can find a replacement motor, we canm probably help to fit it.
Customer advised that-
1) Failure of a bearing may well have damaged other parts of the motor. We do not have the time or equipment in the RC to strip the motor to try to replace the bearings.
2) It is a specialised motor type (4200rpm 800V permanent magnet brushless, based partially on info on the label on the outside of the treadmill). With no motor manufacturer details on the motor itself, going back to the supplier of the treadmill (if possible) might be the only way to source a replacement motor.
3) Customer advised that if he can find a replacement motor, we canm probably help to fit it.
Omschrijving probleem + vermoedelijke oorzaak
Error on display- "E03"
Is het product gerepareerd?
Half en/of advies gegeven
Repareerbaarheid product (1 = moeilijk, 10 = makkelijk)
4
Heb je reparatie-informatie gebruikt?
Nee, niet gezocht
Categorie