About the product
Reparatiedatum
Ref. nummer
23
Reparateur
Simon Gibbon
Merk
Acer
Soort product
Laptop
About the repair
Productiejaar (schatting)
2015
Gevonden defect
Incorrect power supply
Omschrijving probleem + vermoedelijke oorzaak
Battery dead
Is het product gerepareerd?
Half en/of advies gegeven
Wat heb je gedaan, welk advies heb je gegeven?
Good news battery looks to be fine - hold down power button see battery light flashing orange. Bad news plug in owner supplied power supply and no battery light, so no charging. Good news - it looks like the owner since a power trip has been using a BT route power supply, presumably he accidentally swapped over the connectors.
Advised owner to go home and search for an Acer labelled power supply or a Chinese adaptor which supplies 19v at at least 2.4A as the back of the computer states.
Advised owner to go home and search for an Acer labelled power supply or a Chinese adaptor which supplies 19v at at least 2.4A as the back of the computer states.
Repareerbaarheid product (1 = moeilijk, 10 = makkelijk)
9
Heb je reparatie-informatie gebruikt?
Nee, niet gezocht
Categorie