About the product
Date of repair
Ref. number
10
Repairer
FRC
Brand
Dyson
Kind of product
Handheld vacuum cleaner
About the repair
Defect found
Charger unit not supplying any voltage. Battery also does not want to take a charge from a Bench Power Supply. Charger/PSU is badly damaged with chopper IC, fuses and inductors blown apart.
Problem description + probable cause
It shows that the green light is on when charging but does not switch on to work.
Has the product been repaired?
Half and/or advice given
What did you do, what advice did you give?
Replacement charger could be purchased but it is possible that the Battery Management System within the battery has also been damaged (hence it will not accept charge from bench supply). Suspect the unit probably needs replacement battery AND charger unit. This would probably make it an uneconomical repair.
Reparability of product (1 = difficult, 10 = easy)
8
Category