About the product
Date of repair
Ref. number
9
Repairer
Mat
Brand
Samsung
Kind of product
Smartphone
About the repair
Defect found
Apps need updating.
Problem description + probable cause
Apps need updating.
Has the product been repaired?
Yes
What did you do to repair it?
Showed visitor how to update their apps and how to use power saving mode. Have also advised visitor on local courses to help with digital skills.
Reparability of product (1 = difficult, 10 = easy)
9
Did you use repair information?
No, didn't look for it
Category