About the product
Date of repair
Ref. number
1
Repairer
Simon, Jean, Alvin
Brand
John Lewis
Kind of product
Electric kettle / Electric jug
About the repair
(Estimated) Year of production
2020
Model, type number and/or serial number
unknown
Defect found
broken switch - switch is welded to the heating element. Not possible to separate the two with the equipment that we have (standard soldering irons). In principle the switch could be replaced if it could be removed without damaging the element.
Problem description + probable cause
Doesnt switch on
Has the product been repaired?
No
Did you use repair information?
No, didn't look for it
Do you have any suggestions for other repairers of this (or similar) product?
it was an integral unit, cant be repaired
Category
Why could you not repair it?