About the product
Date of repair
Ref. number
17
Repairer
Ian Grange
Brand
Henry
Kind of product
Vacuum cleaner
About the repair
Model, type number and/or serial number
HVR 200A
Defect found
Not motor, not switch, not cables, not motor brushes… only component left is PCB which can’t test. Advised that if she wanted to risk £25 on a new one that MIGHT fix it - customer’s call.
Problem description + probable cause
Won't turn on. Checked fuse.
Has the product been repaired?
No
Reparability of product (1 = difficult, 10 = easy)
4
Did you use repair information?
Yes
Where did this information come from?
From fellow repairers
Category
Why could you not repair it?