About the product
Date of repair
Ref. number
394
Repairer
Chris Davies
Brand
Acer
Kind of product
Laptop
About the repair
(Estimated) Year of production
2019
Model, type number and/or serial number
N19h4
Defect found
failed windows update
Problem description + probable cause
not working - circle of doom is permanent
Has the product been repaired?
Yes
What did you do to repair it?
forced power off and re started to allow update to complete, functions fine afterwards, tested shutdown several times
Reparability of product (1 = difficult, 10 = easy)
8
Did you use repair information?
No, didn't look for it
Category