About the product
Date of repair
Ref. number
40
Repairer
Ivan Troitskyi
Brand
Canon
Kind of product
Printer
About the repair
(Estimated) Year of production
2018
Model, type number and/or serial number
Pixma MG 5700
Defect found
Not connecting to printer
Problem description + probable cause
Unable to connect to laptop
Has the product been repaired?
Yes
What did you do to repair it?
Ran through maintenance to ensure printer was able to print correctly - surprisingly despite not being used since 2018 - printing was ok after cleaning printhead routine. Able to connect printer to wifi then able to print to printer.
Reparability of product (1 = difficult, 10 = easy)
7
Did you use repair information?
No, didn't look for it
Category