0520_2024_0224_375

About the product
Date of repair
Ref. number
375
Repairer
Howard
Brand
HP
Kind of product
Laptop
About the repair
Problem description + probable cause
turns off after few minutes, overheating?
Has the product been repaired?
Yes
What did you do to repair it?
backed up onto external hard drive of clients. all files to be merged onto new laptop of clients - done. new laptop cleaned of bloat ware to speed up , settings adjusted to speed up, and iTunes library reopened and reestablished
Reparability of product (1 = difficult, 10 = easy)
7
Did you use repair information?
No, didn't look for it