About the product
Date of repair
Ref. number
2
Repairer
Peter
Brand
Acer
Kind of product
Laptop
About the repair
Defect found
Faulty keyboard connector.
Problem description + probable cause
Keyboard does not function.
Has the product been repaired?
Half and/or advice given
What did you do, what advice did you give?
Touchpad now works, but a spare keyboard connector is required to replace faulty part. Customer can return once spare is ordered.
Reparability of product (1 = difficult, 10 = easy)
6
Did you use repair information?
No, didn't look for it
Do you have any suggestions for other repairers of this (or similar) product?
Customer could look for a tutorial online and/or consult repair manual.
Category