About the product
Date of repair
Ref. number
434
Repairer
Mike Lister
Brand
HP
Kind of product
Laptop
About the repair
(Estimated) Year of production
2014
Model, type number and/or serial number
Notebook.
Defect found
The soft switch to enable touch pad had not been enabled.
Problem description + probable cause
Cursor does not work
Has the product been repaired?
Yes
What did you do to repair it?
Enabled touchpad using soft switch and showed visitor how to do it.
Reparability of product (1 = difficult, 10 = easy)
9
Did you use repair information?
No, didn't look for it
Category