About the product
Date of repair
Ref. number
52
Repairer
Simon Gibbon
Brand
Apple
Kind of product
Smartphone
About the repair
(Estimated) Year of production
2020
Model, type number and/or serial number
iPhone
Defect found
Full iCloud
Problem description + probable cause
iCloud full so iPhone is no longer backed up
Has the product been repaired?
Yes
What did you do to repair it?
Copied photos from phone to HP laptop, showed how to copy to external drive. Showed how to log onto iCloud, reset Apple password and suggested 0.99p per month subscription to increase 5GB iCloud to 50GB
Reparability of product (1 = difficult, 10 = easy)
7
Did you use repair information?
No, didn't look for it
Category