About the product
Date of repair
Ref. number
1
Brand
Ember
Kind of product
Cup / mug
About the repair
Model, type number and/or serial number
Heated mug
Defect found
Charging pin has slipped down
Problem description + probable cause
Charging pin in the base has slipped down so doesn't make contact with the mug
Has the product been repaired?
Yes
What did you do to repair it?
New charging pin fashioned
Reparability of product (1 = difficult, 10 = easy)
5
Did you use repair information?
No, didn't look for it
Category