About the product
Date of repair
Ref. number
4
Repairer
Martin
Brand
HP
Kind of product
Laptop
About the repair
(Estimated) Year of production
2019
Model, type number and/or serial number
HP envy 13-aq0xxx
Defect found
bottom case and mount broken
Problem description + probable cause
broken hinge
Has the product been repaired?
No
Reparability of product (1 = difficult, 10 = easy)
6
Did you use repair information?
Yes
Where did this information come from?
From fellow repairers
Source repair information (url website)
youtube to dissassembled
Do you have any suggestions for other repairers of this (or similar) product?
needs professional with access to parts
Category
Why could you not repair it?