About the product
Date of repair
Ref. number
72
Repairer
Geoff Newton
Brand
Tripp
Kind of product
Suitcase
About the repair
(Estimated) Year of production
2018
Defect found
Handle didn't travel smoothly - was going to fail soon like the other suitcase
Problem description + probable cause
Stiff handle
Has the product been repaired?
No
Reparability of product (1 = difficult, 10 = easy)
9
Did you use repair information?
No, didn't look for it
Category
Why could you not repair it?