About the product
Date of repair
Ref. number
18
Repairer
SIMON JEFFREY
Brand
HP
Kind of product
Laptop
About the repair
Defect found
SLOW, WILL NOT UPDATE
Problem description + probable cause
SHUT DOWN/START UP
Has the product been repaired?
No
Reparability of product (1 = difficult, 10 = easy)
6
Did you use repair information?
No, didn't look for it
Category
Why could you not repair it?