0410_2023_1118_032

About the product
Date of repair
Ref. number
32
Repairer
Jason Jooste
Brand
Lenovo
Kind of product
Laptop
About the repair
(Estimated) Year of production
2020
Model, type number and/or serial number
Idea pad 5 pro
Defect found
Slow, lagging keys, mixed up backups
Problem description + probable cause
Slow, sometimes text appears 5 secs after typing. Needs clean up, virus scan and protection, remove dupe files etc
Has the product been repaired?
Half and/or advice given
What did you do, what advice did you give?
Advised how to re-install Windows. Backed up data to external hard drive.
Reparability of product (1 = difficult, 10 = easy)
9
Did you use repair information?
No, didn't look for it