About the product
Date of repair
Ref. number
19
Repairer
Hannah
Brand
Unknown/n.a.
Kind of product
Necklace / Chain
About the repair
Defect found
Part that held necklace in clasp barrel had snapped, leaving part inside.
Problem description + probable cause
Clasp has snapped
Has the product been repaired?
Half and/or advice given
What did you do, what advice did you give?
No way to secure necklace to the clasp. Advised to get replacement clasp and bring back next time.
Reparability of product (1 = difficult, 10 = easy)
3
Category