About the product
Date of repair
Ref. number
24
Repairer
Simon Gibbon
Brand
Unknown/n.a.
Kind of product
Laptop
About the repair
Defect found
Email speed incredibly slow
Problem description + probable cause
Email difficult
Has the product been repaired?
Yes
What did you do to repair it?
Sorted out issues with software on laptop, but turned out that home WiFi speed was only 0.1mbs, validated using phone, advised owner to contact ISP (Eclipse) to look into connection to router
Reparability of product (1 = difficult, 10 = easy)
5
Did you use repair information?
No, didn't look for it
Category