About the product
Date of repair
Ref. number
12
Repairer
Matthew Brown
Brand
Russell Hobbs
Kind of product
Iron
About the repair
Defect found
Buttons are jammed - not designed to be stripped down, held together by one time latches that cannot be depressed without breaking mouldings.
Problem description + probable cause
Top buttons pushed in and cannot use steam function
Has the product been repaired?
No
Reparability of product (1 = difficult, 10 = easy)
1
Did you use repair information?
No, didn't look for it
Category
Why could you not repair it?