About the product
Date of repair
Ref. number
20
Repairer
Adam Wilson
Brand
Dyson
Kind of product
Vacuum cleaner
About the repair
(Estimated) Year of production
2005
Model, type number and/or serial number
DC04
Defect found
Catastrophic motor failure
Problem description + probable cause
Burning smell when running
Has the product been repaired?
Half and/or advice given
What did you do, what advice did you give?
Dismantled and found motor had torn itself apart, removed for disposal, advised owner to buy a new motor. Explained to owner how to fit a new motor.
Reparability of product (1 = difficult, 10 = easy)
3
Did you use repair information?
Yes
Where did this information come from?
From fellow repairers
Source repair information (url website)
Dyson forums
Do you have any suggestions for other repairers of this (or similar) product?
Difficult to dismantle and reassemble
Category