About the product
Date of repair
Ref. number
2
Repairer
Simon Gibbon
Brand
Apple
Kind of product
Smartphone
About the repair
(Estimated) Year of production
2018
Model, type number and/or serial number
7
Defect found
Lots of processes running in background
Problem description + probable cause
Battery running down when not in use
Has the product been repaired?
Yes
What did you do to repair it?
Checked batter health, still 90%. Identified process that were consuming battery and showed user how to disable them, but needed mother to override parental controls to allow her to switch background processes off.
Reparability of product (1 = difficult, 10 = easy)
8
Did you use repair information?
No, didn't look for it
Category