About the product
Date of repair
Ref. number
38
Repairer
Matthew Brown
Brand
Russell Hobbs
Kind of product
Electric kettle / Electric jug
About the repair
(Estimated) Year of production
2020
Model, type number and/or serial number
21600-10
Defect found
Element blown - looked for spare element online, not available or economically viable
Problem description + probable cause
Base lights up blue, but kettle doesn't heat
Has the product been repaired?
No
Reparability of product (1 = difficult, 10 = easy)
4
Did you use repair information?
No, didn't look for it
Category
Why could you not repair it?