About the product
Date of repair
Ref. number
95
Repairer
Dave W
Brand
Tefal
Kind of product
Steamer / Steam oven
About the repair
Model, type number and/or serial number
IS3361-GO
Defect found
No
Problem description + probable cause
Need to replace tank/heater thermostat, but cannot dismantle.
Has the product been repaired?
No
Reparability of product (1 = difficult, 10 = easy)
6
Did you use repair information?
No, didn't look for it
Do you have any suggestions for other repairers of this (or similar) product?
Found it too difficult to separate and get into unit without risking damage.
Category
Why could you not repair it?