About the product
Date of repair
Ref. number
31
Repairer
Simon Gibbon
Brand
HP
Kind of product
Laptop
About the repair
(Estimated) Year of production
2013
Defect found
Unwanted games found
Problem description + probable cause
Running slow and unable to remove unwanted software
Has the product been repaired?
Yes
What did you do to repair it?
Removed solitaire and checked other unwanted software
Reparability of product (1 = difficult, 10 = easy)
10
Did you use repair information?
No, didn't look for it
Category