About the product
Date of repair
Ref. number
27
Repairer
Simon Gibbon
Brand
Samsung
Kind of product
Tablet
About the repair
(Estimated) Year of production
2013
Defect found
Unresponsive
Problem description + probable cause
Screen blank
Has the product been repaired?
No
Reparability of product (1 = difficult, 10 = easy)
4
Did you use repair information?
Yes
Where did this information come from?
From the manufacturer
Source repair information (url website)
All software fixes tried, multiple combinations of button pushes. Hardware disassembled, battery removed to force hard reset, but even this didn't work. Charger works as functions on an identical tablet.
Category
Why could you not repair it?