About the product
Date of repair
Ref. number
20
Repairer
Simon Gibbon
Brand
Samsung
Kind of product
Tablet
About the repair
(Estimated) Year of production
2013
Model, type number and/or serial number
Note 10.1
Defect found
Black screen no sign of operation even when plugged in - attempted all reset instructions covered on Google / Samsung site. Suggested visit to mobile phone shop as they may have a better idea due to regular exposure.
Problem description + probable cause
Won't switch on even though fully charged
Has the product been repaired?
No
Reparability of product (1 = difficult, 10 = easy)
2
Did you use repair information?
Yes
Where did this information come from?
From the manufacturer
Source repair information (url website)
samsung and Google
Category
Why could you not repair it?