About the product
Date of repair
Ref. number
1
Repairer
Simon
Brand
HP
Kind of product
Printer
About the repair
(Estimated) Year of production
2016
Defect found
Fault message. Cartridge loose, not being sensed by printer.
Problem description + probable cause
Not printing
Has the product been repaired?
Yes
What did you do to repair it?
Push cartridge back in, repower, test priny. Advise customer of issue of cartridge coming loose or not properly installed.
Reparability of product (1 = difficult, 10 = easy)
10
Did you use repair information?
No, couldn't find it
Category